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- By eliminating a backlog of lease renewals and improving how it uses market data, the Department of Enterprise Services expects to avoid $8 million in additional lease costs for state facilities over the next five years.
- The Office of Administrative Hearings, faced with a surge in cases that overwhelmed their outdated case management system, used existing staff to build a faster, reliable replacement, rather than spending $150,000 to buy a replacement system.
- A team of employees at Consolidated Technology Services helped convert the state’s 30-year-old long-distance phone network to a new service, saving $2 million a year.
- The average response time to public disclosure requests at Department of Transportation headquarters has been cut by 58 percent, from 24 days to 10.